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Solution Implementation

SmartComm Application implementation at one of the top 5 banks in Australia

Product in Scope

SmartCOMMTM

Project Duration

24 months

Region

Australia

The Business Need:

  • Design, development of advanced templates
  • Template Migration
  • Testing of simple to complex digital communication processes
  • Enhance digital communication process standards
  • To Reduce overall design to deployment timelines
  • Design, development of advanced templates

  • Template Migration

  • Testing of simple to complex digital communication processes

  • Enhance digital communication process standards

  • To Reduce overall design to deployment timelines

  • Design & development of templates across lending and other business division

  • Ensure seamless template migration

  • Building SmartCOMM connectors

  • Developed and deployed microservices to fetch data and generate document

  • End-to-end testing

  • Success in achieving high productivity – Could deploy 300+ templates compared to 20+ templates earlier

  • Seamless omni-channel orchestration

  • Digital automation and process standardization with the help of template migration tool and custom microservices

  • Enhanced user experience through custom UI

  • Standardized & highly meaningful communication to end customer resulted in plugging quality & credibility issues

  • Enhanced quality & productivity

  • Advance Template Design & Development

  • End-to-end Testing

  • Custom UI Development

  • Building Microservices

  • Staff Augmentation

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Value Map collaborates with trusted partners across various industries, providing customized solutions that drive growth, optimize performance, and deliver measurable results, ensuring long-term success and fostering mutually beneficial relationships.

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