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Integration Development

One of the leading Australian Field Services companies in the telecom space wanted to have a seamless two-way integration between CRM, ERP & Centralized Database using Jitterbit Integration Platform. Hence, they were on a lookout for a boutique agency who can develop, test & deploy the integrations within limited set of time and at a lower price than the existing vendors

Product in Scope

SmartCOMMTM

Project Duration

24 months

Region

Australia

The Objective :

  • Enables handling of end-to-end processing of energy services jobs, as well as provides a simple interface for contractors.

  • Enabling high quality and relevant data across CRM, ERP & DB ensuring no or minimal data entry reoccurring.

  • Seamless data integration means that staff do not have to manage data and can focus on job delivery instead.

  • Data inconsistencies

  • Incomplete Data

  • Data incompatibility

  • Documentation & Knowledge Transfer

     
     
  • Data cleansing

  • Data enrichment

  • Business logic alignment across the solution

  • Documentation & Knowledge Transfer

  • Development of Horizontal Integrations using Jitterbit

  • Developed 16 Integrations, carried data cleansing, enrichment, business logic alignment & documentation with team of 3 people within 12 weeks record of time.

     
  • Post Go-live, provided 4 weeks of support to ensure resolution of teething issues & enabling seamless process across CRM, ERP & DB

     

Delivery :

  • 50% Cost saving for client

  • Faster delivery in 4 months against 6.5 month assessed by client

  • Value added services such as Data Cleansing, enrichment which was not factored by other competitors.

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